[Updated: November 16, 2021 ]
All rights reserved.
PRIVACY POLICY
Your privacy is important to us (also
as“we”, “our”, “Supplier”). This
Privacy Policy explains how Supplier with its all subsidiaries collect, store,
use, disclose, share and transfer your information
Please
review this Privacy Policy carefully before you use all the website through www.guardingvision.com,
software applications INCLUDING GUARDING VISION, and services provided by Supplier
(collectively, the “Supplier Services”). By using Supplier Services indicates
your agreement to this Privacy Policy and Supplier collecting, storing, using,
disclosing, sharing and transferring your information according to this Privacy
Policy.
We may modify this Privacy Policy at
any time, provided certain provisions of this privacy policy prove to be
incomplete or outdated and further provided that these changes are reasonable
for you, taking into account your interest. If we make material changes to this
privacy policy, we will post the new version on the website which will become
effective immediately.
What Information We Collect
When you interact with us and our
Services, including through a product you purchase from any seller which could
be connected to our Services (“Product”), Supplier will collect information
about you according to this Privacy Policy, including “personal information”
and “non-personal information.”
“Personal information” means
information about you that specifically identifies you or, when combined with
other information we have, can be used to identify you, such as name, date of
birth, physical address, telephone number and email address.
“Non-Personal information” means information that alone cannot
directly identify you, such as your occupation, language, zip code, area code, product
serial numbers, URL, log data that automatically records information about your
visit, such as your browser type, domains, page views, the URL of the page that
referred you, the URL of the page you next visit, your IP address, and page
navigation, unique device ID collected from Products and your mobile devices,
video content files that do not contain personal visual identity information, the country and time zone of the connected
Product, geo-location, mobile phone carrier identification, and device software
platform and firmware information.
How We Collect Your Information
Supplier collects personal information about you through the Supplier Services in several ways.
§ When you register with Supplier Services: You voluntarily provide us with personal information when you create
your account to use Supplier Services. In addition, when you install and
activate Products, you will be asked to provide certain basic information via
our Supplier Services, such as your Product name, the Product’s verification
code and serial number, which are unique to the Product connected to the Supplier
Services and associated with your account, if applicable.
§ When you saved video content on the Supplier Services: When you save content through Supplier
Services, like video clips, live video streams and images (“Your content”), we
will collect personal information that will allow you to save Your Content.
§ When you contact us for support: When you respond to our e-mails, contact our customer service, or
use other customer support tools, we collect your information to provide you
with support, verify your identity with your account profile information, and
confirm your Product.
Supplier
also collects non-personal information through the Supplier Services in several
ways.
§ When you use the Supplier Services to help us understand how you
are using the service, improve Supplier Services, and support: We often collect industry-standard non-personal information when you
access our Supplier Services. We
collect this type of information to provide you with a more relevant
experience, to prevent misuse, and to ensure that our Supplier Services are working properly. We may also record adjustments you make to our Products through the Supplier
Services. We store this information along with data collected directly by your
Product. If you have questions about the security and privacy settings of your
mobile device, please refer to instructions from your mobile service provider
or the manufacturer of your device to learn how to adjust your settings.
We also use cookies, web beacons, pixel tags, and other
technologies to keep records, store
your preferences, improve our advertising, and collect certain non-personal
information, like log data and device data. In particular, we use cookies that
allow us to connect your Supplier Services activity with other information we
store about you in your profile or as related to your interactions with Supplier
Services. This allows us to better understand how you use our Supplier Services and Products,
diagnose and troubleshoot any problems you having, and otherwise administer and
improve our Supplier Services
and Products. The Use of Cookies
also helps you to smoothly navigate our Supplier
Services.
§ When you stream Your Content to the Supplier
Services: When
you use Supplier Service to preview the video, we will only transmit it, rather
than store it. When you use Supplier Service to receive pictures or videos as
alerts information, we will process information from your Products so that we
can send you alerts when something happens. However, we will only store this
information for seven days to enable this function. When you store video clips
in your own SD card, hard disks, etc. of your own devices, you may use our
playback function to view the video, in which case we only transmit your
information, rather than store it.
How We Uses Your Information
In order to provide a better user experience, we, or our vendors on
our behalf, use information collected as described in this Privacy Policy to:
§ Operate, maintain, improve, and develop
our Supplier Services and Products;
§ Increase the safety of our Supplier
Services and Products ?C for example, for user authentication, security protection, fraud detection, filing,
and backups;
§ Perform auditing, analytics and conduct
customer research;
§ Send you e-mails, SMS (including
commercial messages) and Push to promote Supplier Services and Product, and
send you important notice, such as reminders, technical notices, updates,
alerts, support and administrative messages, service bulletins, and requested
information. Because notice is important to your interaction with Supplier, you
may not opt out of receiving it;
Unless you choose to unsubscribe, Supplier may contact you by sending
electronic communications in order to inform you about new products and
services. We also may use information collected as described in this Privacy Policy
with your consent or as otherwise required or permitted by law.
How We Share Your Information
The following are the limited situations where we may share your personal
information:
§ We share your personal information with Supplier
affiliates, who are required to use that information in accordance with the
purposes described in this Privacy Policy.
§ We use service providers, vendors,
technicians and other third-parties to help us process, store, and protect some
of your data and otherwise help us administer our Products and Supplier
Services effectively, provide a better user experience, process your purchases,
and increase the quality of our Products and Supplier Services. These
third-parties are forbidden from using your personal information for non- Supplier
purposes and are required to protect your information in accordance with this
Privacy Policy.
§ We may provide information to
third-parties if we believe in good faith that we are required by mandatory law
to do so. For example, to comply with legal orders and government requests;
response to a subpoena, or similar legal process, including to law enforcement
agencies, regulators, and courts in the relative countries where we operate; to
protect the interests of our customers and users of the Supplier Service; to
respond to claims that any content posted or displayed using the Supplier
Service violates the rights of third parties; in an emergency protect the health
and safety of users of the Supplier Service or the general public; or to
enforce compliance with our Terms of Service.
§ If Supplier and/or all or part of our
assets are ever sold or transferred, your personal information may be among the
items sold or transferred.
§ We share information to protect our own
legitimate business interests when we believe in good faith that we are
required or permitted by law to do so. For example, we may share your personal
information as needed to support auditing, compliance, and corporate governance
functions; to combat fraud or criminal activity; to protect our rights or those
of our affiliates and users; or as part of legal proceedings affecting Supplier.
We may also disclose non-personal information publicly or with third-parties. For example, we may share non-personal information:
·
for the same reasons we might share
Personal information;
·
to better understand how our
customers interact with Supplier
Services and Products, in order to optimize your experience, improve our
products, or provide better services;
·
for our own research and data
analytics;
·
with our vendors for their own
analysis and research; or
·
to facilitate targeted content.
Securing Your Personal Information
Supplier has implemented
commercially reasonable administrative, technical, and physical security
controls that are designed to safeguard personal information. We also conduct
periodic reviews and assessments of the effectiveness of our security controls.
Notwithstanding the above, no method of transmission over the Internet, or
method of electronic storage, is 100% secure. Therefore, please understand that
though Supplier has endeavored to protect your personal information, but Supplier
cannot guarantee that your personal information is under absolute security with
the existing security technology. If your personal information is leaked or
stolen because of force majeure or safety controls which cannot be attributed
to Supplier, You agree that Supplier do not need to take responsibility of your
loss. If you have any questions about the security of our Supplier Services,
you can contact us via telephone or
e-mail at the relevant Supplier Support information for your country.
Accessing and Correcting Your Personal
Information
Keeping your
personal information current helps ensure that we provide you with the most
relevant offers. You can access and update your personal information via your account
profile. While we are ready to assist you in managing your subscriptions,
deactivating your account, and removing your active profile and data, we cannot
always delete records of past interactions and transactions. In addition,
because of the way we maintain certain services, after you delete certain
information, we may temporarily retain backup copies of such information before
it is permanently deleted.
We will retain
your personal information for as long as your account is active or as needed to
provide you services and to maintain a record of your transactions for
financial reporting purposes. We will also retain and use your personal
information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
Children’s Privacy
Supplier does not intend that any portion of its Supplier Services will
be accessed or used by children under the age of 18, or equivalent minimum age
in the relevant jurisdiction, and such use is prohibited. If we obtain actual
knowledge that an account is associated with a registered user who is under the
age of 18 years old, or equivalent minimum age in the relevant jurisdiction, we
will promptly delete information associated with that account. If you are a
parent or guardian of a child under the age of 18, or equivalent minimum age in
the relevant jurisdiction and believe he or she has disclosed personal
information to us, please contact us by phone or email at the relevant Supplier
Support information for your country.
A parent or guardian of a child under the age of 18, or equivalent
minimum age in the relevant jurisdiction may review and request deletion of
such child’s personal information as well as prohibit the use there of.
Global Operations
We
transfer and process your information globally both in our own facilities and
with service providers, or partners, regardless of where you use our services.
As we operate globally, we may transfer your personal information to our
affiliates worldwide, when processing that information for the purposes
described in this Privacy Policy, e.g. if you request for customer services
from us, our colleagues in China may access certain of your information
(wherever you are located) in order to provide the requested services to you.
We shall do so in accordance with the applicable laws. In particular, we will
ensure that all transfers will be in accordance with requirements under your
applicable local data protection laws by putting in place appropriate
safeguards. You hereby agree to transfer the data and you have the right to be
informed of the appropriate safeguards taken by us for this transfer of your Personal
information.
Currently
we have data centers in the U.S., Singapore, Brazil and Ireland. The laws, regulations,
and standards of the country in which your information is stored or processed
may be different from those of your own country. You have understood that the
risks under applicable data protection laws are different and we may transfer
to and store your personal information at our overseas facilities. However,
this does not change any of our commitments to safeguard your personal
information in accordance with this Privacy Policy.
If you are
located in the EEA, then whenever we share your personal information with a
third party outside the EEA, or transfer such information to a third party
outside the EEA, we will put in place contractual protections, approved by the
European Commission, to secure your information. A copy of those contracts can
be obtained by contacting us at the address below.
We have
deployed local servers in Russia. If you are located in Russia, your personal
information will be stored in the local servers instead of other overseas data
centers.
California Consumer Privacy Act Notice
California residents have additional privacy rights under the California
Consumer Privacy Act, which are described in the California
Consumer Privacy Act Notice.
Contact Us
Please contact Alkam Security registered at 05-110 Jabłonna ul. Chotomowska 62
Poland if you have any questions or comments about our
privacy practices or this Privacy Policy. You can also reach us via e-mail at dzial.techniczny@alkam-security.pl.